PLEASE NOTE: For the fastest and easiest resolution please submit your request through the game. From inside the game, navigate to the settings menu and submit your support request using the support button.
Please include a description of your issue, and we'll get back to you as soon as possible. If reporting a bug please include a clear description of exactly what happened, including anything you did leading up to the issue.
In Sonic Racing, you can find your Account ID in the Accounts screen of the settings menu. Sonic Dash+ and ChuChu Rocket! Universe do not use an Account ID, so for these games please leave this field blank.
"Please enter your Operating System version. On Android this can often be found under Settings --> About device. On Apple devices this can be found under Settings --> General --> About. On Amazon devices this be found under Settings --> Device Options --> System Updates"
